B: Tracking Recalls Marked as 'Urgent'

Before you begin

It is advisable to print a list of urgent recalls every day, with all reasons selected. If a recall is marked as urgent, it is imperative that contact is made with the patient.

To track contact with the patient:

Procedure

  1. Select a Recall entry from the list.
  2. Click the Recall > Actions button.
  3. Click the Add button.
  4. Enter necessary information.
  5. Click the Save button.
    Note:
    Any saved recall actions can be seen in the lower section of the Recall Items window.


Results