Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing or Modifying Clinical
  Install Clinical and its related components using the MedicalDirector Installation Wizard.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, you will be required to enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical.
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Use the MyMedicare Import Wizard to update the MyMedicare status of all your Clinical and Pracsoft patients simultaneously.
- Telehealth Widget
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
- Medicare Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) uniquely identifies healthcare providers and individuals who seek healthcare.
- HESA PKI Certificates
- Technical Reference
- Clinical System Requirements
  This information applies to MedicalDirector Clinical 4.3.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
- Modifying Current Installations
- Merge Duplicate Doctor Records
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading MedicalDirector Clinical
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
- Setting Folder Permissions

General Uninstall Process for Workstations

Before you begin

Procedure

Ensure that neither Clinical nor Pracsoft is running on this computer.
Insert the current Clinical/Pracsoft Installation disc. The MedicalDirector Installer application should start immediately. If it does not, browse the disc, and locate and run Setup.exe. When the installation wizard commences, run through the initial set of prompts until you are presented with the Computer Role screen.
- Click Enable Advanced Options and then click Uninstall Role.
- Click the Next button when you are ready to proceed. You will be presented with a summary of the components/applications to be uninstalled. Click the Begin button to commence. The uninstallation progress will be displayed.
Within windows, select Start > Control Panel > Programs and Features (or Add/Remove Programs).
- Uninstall any remaining items beginning with 'HCN', 'Manage Ezy', 'Medicare Online', or 'MedicalDirector'.
Reinstall Clinical / Pracsoft using the latest MedicalDirector Clinical/Pracsoft disc, including all MedicalDirector application updates and MDref updates to match the installed version on the server.
- Install any secondary software required (MedicalDirector GPRN Extractor).
Open Clinical/Pracsoft, and log into your live database to ensure your most recent patient data is available, including correspondence.
For Pracsoft users you will need to configure Pracsoft for Online Claiming;
- Open Pracsoft. If you are presented with errors regarding online claiming, click OK to these.
- Within Pracsoft select Setup > Workstation Settings.
- Select the Online Claiming tab.
- Click the ellipse button and browse to the location of the hic.psi on the server.
- Select Save > Close and reopen Pracsoft.

Results

Pracsoft will now open.