Recall Actions
A recall action is a note recorded about a recall that typically relates to correspondence or contact regarding a recall.
For example, if you had sent a printed recall reminder letter to a patient, and then followed up that letter with a phone call, you may wish to record the fact that you made the phone call for you records. This action can be recorded against the recall within the patient's record. A single recall can have an unlimited number of recall actions recorded against it.
Some recall actions are created automatically by Clinical, and displayed with an Action Taken status of Audit. Such actions cannot be modified or deleted.