Enable Microphone Access for Smart Scribe

If you have inadvertently denied microphone access, you can trigger the access request again in Smart Scribe.

Before you begin

Ensure that you close the MedicalDirector Clinical application if it is running in the background.

About this task

Delete the temporary files from your system to trigger the microphone access request again in Smart Scribe-IconSmart Scribe.

Procedure

To trigger the microphone access request again:
  1. In the Windows system, select Start Menu > Windows System > File Explorer or press Windows+E.
  2. To locate the Temp folder either:
    • In the Windows File Explorer:
      1. Click the Address bar at the top and clear the current folder name or path.
      2. To locate the Temp folder, in the Address bar, type %temp% and press Enter. Usually the location of your Temp folder is: C:\Users\YourUserName\AppData\Local\Temp
        Locate temp folder
    • Press Windows+R and in the Run window:
      1. In the Open field, type %temp%.
      2. Press Enter or click OK.
  3. In the Temp folder, locate the MDBrowser folder and delete it.
  4. Open MedicalDirector Clinical and log into the required AI-integrated application with Smart Scribe-IconSmart Scribe. For more information about configuring Smart Scribe, see Using Smart Scribe.
  5. To use your system microphone, in the prompt message, click Allow.
    Setting up Microphone access again

Results

Your system microphone is enabled for the selected AI-integrated application with Smart Scribe-IconSmart Scribe.

What to do next

You can start recording your clinical notes using the AI integrated application. For more information, see Using Smart Scribe.