If you have inadvertently denied microphone access, you can trigger the access
request again in Smart Scribe.
Before you begin
Ensure that you close the MedicalDirector Clinical
application if it is running in the background.
About this task
Delete the temporary files from your system to trigger the microphone access
request again in
Smart Scribe.
Procedure
To trigger the microphone access request again:
-
In the Windows system, select or press
Windows+E.
-
To locate the Temp folder either:
- In the Windows File Explorer:
- Click the Address bar at the top and clear
the current folder name or path.
- To locate the Temp folder, in the
Address bar, type
%temp% and press
Enter. Usually the location of your
Temp folder is:
C:\Users\YourUserName\AppData\Local\Temp

- Press Windows+R and in the
Run window:
- In the Open field, type
%temp%.
- Press Enter or click
OK.
-
In the Temp folder, locate the
MDBrowser folder and delete it.
-
Open MedicalDirector Clinical
and log into the required AI-integrated application with
Smart Scribe. For more information about configuring Smart Scribe, see
Using Smart Scribe.
-
To use your system microphone, in the prompt message, click
Allow.

Results
Your system microphone is enabled for the selected
AI-integrated application with
Smart Scribe.
What to do next
You can start recording your clinical notes using the AI
integrated application. For more information, see Using Smart Scribe.