Home
Clinical Management
Use Clinical to record your consultations with a patient and their clinical details.
Recalls
A recall is a type of flag recorded against a patient's record to inform practitioners or practice staff of when a patient is due to return to the practice, usually so that some clinical procedure can be performed.
Completing and Updating Recalls
When you have completed the review for which a recall was created, complete it and optionally generate other recalls and actions.
Updating Recalls from the Patient's Record
When you complete a recall, create an outstanding action and a recurring recall if required.

Clinical Management
Use Clinical to record your consultations with a patient and their clinical details.
- Actions
  An Action is a record of something that was done or is to be done for a patient.
- Progress Notes
  Record notes about a patient's visit in Progress Notes.
- Prescribing
  Use Prescribing to prescribe medications to your patient, conforming with all requirements and regulations.
- Examinations
- Recalls
  A recall is a type of flag recorded against a patient's record to inform practitioners or practice staff of when a patient is due to return to the practice, usually so that some clinical procedure can be performed.
  - Patient's Recall Items List
    View a patient's recall items.
  - Adding, Editing, and Deleting Recalls
  - Completing and Updating Recalls
    When you have completed the review for which a recall was created, complete it and optionally generate other recalls and actions.
    - Updating Recalls from the Patient's Record
      When you complete a recall, create an outstanding action and a recurring recall if required.
    - Updating Recalls from Search
      Complete or update multiple recalls.
  - Managing Recall Reasons
    Define a list of recall reasons which you can use later when recording a recall.
  - Removing Unwanted Recall Reasons
    Remove custom recall reasons created by your users.
- Patient's Medical History
  History includes a patient's medical conditions, both active and inactive.
- Investigations
- Immunisations
  Use the Imm. tab to manage a patient's immunisations.
- Preventive Health
  The Preventive Health module provides assistance in identifying and preventing issues and potential problems by making suggestions or recommending actions.
- Assessments
- Cervical Screening
- Obstetrics Module
- Diabetes Module
- Summaries
  Clinical provides formatted summaries which can be printed for patients.
- Measurements
  The Clinical measurements window displays the history of a patient's various clinical measurements.
- MedicalDirector Care
  Create Care Plans in MedicalDirector.
- Telehealth
  Consult with patients remotely.
- Honeysuckle Health Private Health Insurance Checker
- Tools
- Surgical Audit Tool
  Use the Surgical Audit Tool to record information about surgical procedures.

Updating Recalls from the Patient's Record

When you complete a recall, create an outstanding action and a recurring recall if required.

About this task

In the following example, a patient has returned to the practice for his annual diabetes review after receiving a recall notification. We now want to mark this recall instance as completed, and generate a new recall for next year's diabetes review.

Procedure

Select Clinical > Recall. The Recall Items window displayed.
Select the recall you wish to update. In the example above, we have selected the patient's Diabetes Review. In this instance is it a recurring recall - the patient has returned for their review, and as such we need to mark this recall as completed, after which a new Diabetes Review recall will be generated automatically for us.
Click Update.
In the Update Recalls window for this example we have selected one recurring recall to update. Optionally:
- To automatically generate a new recall for each selected recurring recall, set Increment Recurring Recalls. Then, indicate whether you want to:
  - Increment from today - regardless of when a recall's next due date was going to fall, it is calculated from today instead.
  - Increment from due date - the recall's next due date remains as scheduled.
- To create an outstanding action reminder notice displayed when you next open the patient's record, set Add to Outstanding Actions List. For more information, see Outstanding Actions.
Click Update and confirm your selections.

Results

If you elected to increment the recurring recall, a new recall now appears in the patient's Recall Items window.