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Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Technical Reference
S&N Clinical Troubleshooting Guide
Is a connection being established?

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- MedicalDirector Automatic Updates
- System Configurations
  Manage database configurations.
- Managing Practitioner and User Records
- Merge Clinical Lists
- Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Use the MyMedicare Import Wizard to update the MyMedicare status of all your Clinical and Pracsoft patients simultaneously.
- Telehealth Widget
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
- Managing Communications
  Use the Manage Communications utility to configure how Investigation Results are imported to Clinical.
- Medicare Healthcare Identifiers Service
- Medicare's Health Identifier Service and Clinical
- HESA PKI Certificates
- Backup and Restore
  The MedicalDirector Backup and Restore utilities backup and restore Clinical and Pracsoft.
- MedicalDirector Mobility
  MedicalDirector Mobility is a utility for downloading patient records to a mobile computer, allowing you to work with them off-site.
- Technical Reference
- Language Codes Reference
  Instances of 'nec' found following refer to "Not Elsewhere Classified".
- Clinical System Requirements
  This information applies to MedicalDirector Clinical 4.3.

Is a connection being established?

Permanent Connection (Broadband/ADSL):

Double-click the Internet Explorer icon on your desktop. Type in www.snp.com.au in the address bar. If the web site does not load, please contact your local computer support or Internet Service Provider for further assistance.

Modem:

If the modem does not dial, reset the modem. For external modems, press the on/off switch. For internal modems, restart the computer. If the modem still does not dial after trying this, contact your local computer support for further assistance.
If the modem is dialling but not connecting successfully, please call your Internet Service Provider and verify you have the correct details to login.
If the modem is dialling and connecting successfully, double-click the Internet Explorer icon on your desktop. Type www.snp.com.au in the address bar and press the enter key. If the web site does not load, please contact your local computer support or Internet Service Provider for further assistance.