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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
Letter Writer
Use the letter writer to compose patient letters and other documentation.
Creating and Editing Letters
Letters are created and edited with the Letter Writer.
Templates
Templates are used to create letters that already have some standard details set up, such as your practice's address and contact details. By configuring templates, you can reduce the time needed to write individual letters.
Creating and Modifying Templates

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
  Submit HealthLink forms from the HealthLink tab of the patient's record.
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
  - Opening Letters
  - Creating and Editing Letters
    Letters are created and edited with the Letter Writer.
    - Auto Text
      Use Auto Text to quickly insert bodies of text into a letter using a single keyword or phrase.
    - Creating CDA e-Health Documents
      CDA documents can be shared between registered practitioners via systems such as MDExchange and My Health Record.
    - Editing Letter Details
    - Correcting and Deleting Content (Letter Writer)
    - Insert and Overtype Mode
    - Moving and Copying Text
    - Moving the Cursor
    - Paragraph and Page Breaks
    - Selecting Text
    - Undo and Redo
    - Views and Zoom
    - Bullets and Numbering
    - Fields, Data, and the Data Toolbar
    - Formatting Paragraphs
    - Formatting Text
    - Headers and Footers
      Customise the headers and footers for your letters.
    - Inserting Other Content into a Letter
    - Letterheads
    - Inserting Other Files into a Letter
    - Page Numbering
      Add page numbering to letters.
    - Preferences (Letter Writer)
    - Spell Check
    - Styles
    - Tables
    - Tabs
    - Templates
      Templates are used to create letters that already have some standard details set up, such as your practice's address and contact details. By configuring templates, you can reduce the time needed to write individual letters.
      - Creating and Modifying Templates
        To Create a New Template
        Modify an Existing Template
      - Deleting Templates
      - Importing Templates
      - Renaming Templates
      - Saving Templates
      - Summary, Supplied, and User-Defined Templates
        Clinical is provided with predefined templates.
      - Using Templates
    - Thesaurus
  - Saving Letters
  - Mail Merge
  - Exporting Letters
  - Deleting Letters
  - Printing Letters
  - Printing Labels
    Print labels for affixing to letters.
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

Creating and Modifying Templates

Ctrl + N (to create)

File > New (to create from within Letter Writer)

File > Modify Template (to modify from within Letter Writer)