Home
Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Business Transition Guide
Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
Letterheads and Account Templates

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing or Modifying Clinical
  Install Clinical and its related components using the MedicalDirector Installation Wizard.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, you will be required to enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical.
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Use the MyMedicare Import Wizard to update the MyMedicare status of all your Clinical and Pracsoft patients simultaneously.
- Telehealth Widget
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
- Medicare Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) uniquely identifies healthcare providers and individuals who seek healthcare.
- HESA PKI Certificates
- Technical Reference
- Clinical System Requirements
  This information applies to MedicalDirector Clinical 4.3.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
- Modifying Current Installations
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading MedicalDirector Clinical
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
  - Data Continuing / Split / Removal
    If your practice is relocating to a different physical location, there is generally nothing you need to do regarding preparing your financial and/or clinical data, beyond conducting a full backup before the move takes place.
  - Provider Numbers
    For each location the clinician practices in, they will require a different Provider Number.
  - Payee Provider Numbers
  - Location ID / Minor ID
  - Letterheads and Account Templates
  - Address Details and Business Names
    Most business details can be modified as required.
  - Medicare Certificates
    Certificates issued by Medicare do not change unless the Business itself changes its ABN.
- FTP and MedicalDirector
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
- Setting Folder Permissions

Letterheads and Account Templates

If the business changes hands, new letterheads and account details may be required.

Pracsoft:
- Letterheads are created/modified via Setup > Letterheads. Edit or create a new letterhead as required. If a new letterhead is created, ensure that you indicate which practitioners will use it in Practitioner Details.
- Account Footers are created/modified via Setup > Edit Ancillary Messages > Account Footers or Receipt Footers.
Bluechip: contact MedicalDirector Customer Care for assistance.