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Patient Management
Search for patient records, create new patient records, update patient details and delete patient records.
Adding, Editing, and Deleting Patients
You can add and edit patient records to keep your patient database up-to-date.
Editing Patient Details
Edit a patient's details.
Editing a Patient's Details from their Record
Edit a patient's details from their Clinical window.
Personal Details Tab
Record emergency contact, next of kin and language and country of birth information.
Emergency Contacts
Set a patient's emergency contact.

Patient Management
Search for patient records, create new patient records, update patient details and delete patient records.
- Patient Database
  The Patient Database lists the records of all active, inactive, and deceased patients.
- Adding, Editing, and Deleting Patients
  You can add and edit patient records to keep your patient database up-to-date.
  - Adding a Single Patient Record
    Use the Patient Details window to add a patient record.
  - Adding a Multiple-Member Family
    Add patient records for families to Clinical.
  - Adding a Patient to an Existing Family
    Add another family member to an existing family from the Clinical front screen.
  - Adding a Patient to an Existing Family via the Patient Database
    Add another family member to an existing family from the Patient Database.
  - Validate Patient IHI Number for PIP
    Check the patient's IHI number is set up correctly for the Practice Incentive Program eHealth Incentive.
  - Editing Patient Details
    Edit a patient's details.
    - Editing a Patient's Details from their Record
      Edit a patient's details from their Clinical window.
      - Pt Details Tab
        Record and edit patient information on the Pt Details tab.
      - Allergies, Adverse Reactions, Warnings
        Record a patient's allergies and adverse reactions.
      - Family/Social Hx Tab
        Record family and social history information for a patient.
      - Notes Tab
        Use the Notes tab to help manage patient referrals.
      - Smoking Tab
        Record a patient's smoking habits on the Smoking tab.
      - Alcohol Tab
        Record a patient's drinking habits on the Alcohol tab.
      - Personal Details Tab
        Record emergency contact, next of kin and language and country of birth information.
        Country-of-Birth and Ethnicity
        Record a patient's country of birth and ethnicity on the Pt Details tab.
        Next-of-Kin
        Record a patient's next-of-kin.
        Emergency Contacts
        Set a patient's emergency contact.
        Aged Care Facility
        Record the aged care facility that is providing residential, short-stay, or in-home care to the patient.
    - Patient Details from the Clinical Front Screen
      Edit a patient's details from the Clinical front screen.
  - Inactive, Deceased, or Deleted Patients
    Mark patients as deceased or their records as inactive or deleted.
- Merging Patients
  Merge duplicate patient records.
- Opening and Closing Patient Records
- Patient Photographic Identification
  Display patient photographs to assist you in identifying your patients, ensuring that you have opened the correct patient record.

Emergency Contacts

Set a patient's emergency contact.

Procedure

Open the record of the patient you wish to record an emergency contact for.
Press Ctrl + D to open the Patient Details window.

Select the Personal Details tab, and then the Emergency Contact sub-tab.


Items of Interest on this Window
Same as Next of Kin	Tick this to automatically populate this tab with data from the Next of Kin tab. This check box is available only if you have recorded a Next of Kin for this patient.
Select / Replace	Select allows you to select an emergency contact for the patient. This option is available if no emergency contact data has been recorded for this patient. Replace allows you to select a different emergency contact for the patient. This option is available if there is already an emergency contact selected.
Edit	Edit the contact details of the emergency contact. This button is available only if you have an emergency contact selected for the patient. If you change the contact details for the emergency contact, the changes are saved back to the emergency contact's patient record in Clinical.
Clear	Clears the emergency contact details for the patient.

Click Select.
In the Select Emergency Contact window, locate and select the person you want to record as the patient's emergency contact. Click OK.
Click Save in the Patient Details window.

Results

The emergency contact is recorded in the patient's personal details.

17 August 2026