Firewall Rules for MedicalDirector Software
Following is a list of communications that are required to occur between MedicalDirector provided software components and external systems. Rules should be added to your Firewall to allow these to occur.
| Source (by MedicalDirector Computer Role) | Source (by Application) | Destination *IP addresses are provided for clarity but subject to change. URLs should be used |
Destination Port | Protocol | Comment | Applicability |
|---|---|---|---|---|---|---|
| Server\Standalone Workstation Mobile |
~\Health Communication Network\Common\Maintenance.exe | Broadcast (local network) 255.255.255.255 | 1434 | UDP | Microsoft SQL Browser Service. Uses the Microsoft SQL Browser Service to populate Database Properties. This broadcast message cannot span subnets. So, if your MedicalDirector Database Server is on a separate subnet to your Workstation/Mobile machines, Database Properties will not populate. |
Required |
| Server\Standalone Mobile |
~Microsoft SQL Server\90\Shared\sqlbrowser.exe | Any | 1434 | UDP | Microsoft SQL Browser Service | |
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | api.hcn.com.au/prompts/ | 443 | HTTPS | Required for Drug/Patient Support Prompts and the Sidebar | |
| api.hcn.com.au | 80 | HTTP | ||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\HCN Automatic Update\Hcn.Common.Updates.Server.exe | update.hcn.com.au *113.11.232.124 |
443 | HTTPS | Automatic Update Notifications | Required when using the Automatic Update functionality (enabled by default) |
| NA | ICMP | |||||
| download.hcn.com.au | 80 | HTTP | Automatic Update External Downloads | |||
| MedicalDirector Server ~Health Communication Network\HCN Automatic Update\Server\HCN Automatic Updates Service.exe | 8121 | HTTP | Automatic Update Internal Downloads | |||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | www3.medicareaustralia.gov.au/pcert/soap/services/ | 443 | HTTPS | MyHealth Record access and management | Required when using Clinical and accessing MyHealth Records |
| services.ehealth.gov.au/doesPCEHRExist | ||||||
| services.ehealth.gov.au/gainPCEHRAccess | ||||||
| services.ehealth.gov.au/getDocumentList | ||||||
| services.ehealth.gov.au/removeDocument | ||||||
| services.ehealth.gov.au/uploadDocument | ||||||
| services.ehealth.gov.au/getDocument | ||||||
| Server\Standalone | ~DDI\MDXi\Mdxi.DeliveryService.exe | lookup.mdexchange.com.au *113.11.235.174, *113.11.235.176 |
443 | HTTPS | MDExchange Server hosted by MedicalDirector | Required when using Clinical and MD
Exchange *If you use ePrescribing this is required |
| myaccount.mdexchange.com.au *113.11.235.174, *113.11.235.176 |
||||||
| upload.mdexchange.com.au *113.11.235.174, *113.11.235.176 |
||||||
| download.mdexchange.com.au *113.11.235.174, *113.11.235.176 |
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| Server\Standalone | ~Health Communication Network\Communication Services\Md.Wcf.HostService.exe | Machine with Workstation/Mobile Role net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/Workstation Service |
8090 - 8190 | TCP | Communication Services | Required when using Clinical 3.17 or later |
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | MedicalDirector Database
Server net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/ServerService |
||||
| ~Health Communication Network\Communication Services\Md.Wcf.Utils.CommunicationServices.exe | Machine with Workstation/Mobile Role net.tcp://<FQDN or IP if no DNS Suffix>:<First available port in defined range>/Workstation Service |
|||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | https://medorders-v1.clinicallabs.com.au (for Clinical / Pracsoft 3.18) | 443 | HTTPS | eOrders - a system for securely ordering SDS-based pathology and cytology requests electronically from Abbott Pathology Dorevitch Pathology Gippsland Pathology Laverty Pathology QML Pathology Tasmanian Medical LaboratoriesWestern Diagnostic Pathology | Required when using Clinical and eOrders |
| https://medorders.clinicallabs.com.au (for Clinical / Pracsoft 4.0) | ||||||
| https://eorder.apps.sonichealthcare.com (Sonic) | ||||||
| https://www.healthshare.com.au (HealthShare) | ||||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | http://<MedicalDirector Server>:9080/AduroFormSession | 9080-9090 | HTTPS | Healthlink | Required when using Clinical and Healthlink |
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | microsoft.com | 443 | HTTPS | MedicalDirector Clinical Sidebar Platform | Required when using Clinical and the Sidebar |
| digicert.com | ||||||
| usertrust.com | ||||||
| mixpanel.com | ||||||
| starfieldtech.com | ||||||
| globalsign.net | ||||||
| globalsign.com | ||||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | api.healthshare.com.au | 443 | HTTPS | Healthshare Referrals Widget. Comprehensive, up-to-date, searchable directory of Australian practitioners. |
Required when using Clinical and the Sidebar |
| mdsidebar.medebridge.com.au | UHG Medical Request Widget. Quick and efficient way to submit medical requests to life insurance companies. |
|||||
| https://medicaldirectorplugin.medebridge.com.au | UHG Medical Request Widget. | |||||
| medicaldirector.com | 80 | HTTP | ePiP Shared Health Summary Calculator. Enable the practice to know if they are achieving the maximum shared health summary upload target for Practice Incentives Program (PIP) requirements. |
Required when using Clinical and the Sidebar | ||
| Insights Widget. Practice population health tool that aims to assist the practice in improving the quality of patient health outcomes and practice accreditation. |
Required when using Clinical and the Sidebar | |||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | mdpromptsvr.australiaeast.cloudapp.azure.com | 80 | HTTP | Clinical Prompts Widget. Displays clinical prompts in the sidebar as an alternative to pop-up messages. |
Required when using Clinical and the Sidebar |
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | No exclusion required | Not Applicable | Not Applicable | Clock Widget. Analogue Clock. |
Required when using this widget |
| Calendar Widget. Calendar with month view. |
||||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical Director\MDW3.exe | mydrgo.com.au | 443 | HTTPS | MyDr Go Widget. Quickly issue medical documents to your patients via video consultation. |
Required when using this widget |
| www.net-health.com.au | 443 | HTTPS | Net-Healthdata Widget. Tele-monitoring widget to help practitioners monitor the vital signs data of the patient. Very useful for patients with chronic conditions. |
Required when using this widget | ||
| www.tabnostics.com.au | 443 | HTTPS | Tabnostics Widget. A program to download tests performed with the Tabnostics Table. |
Required when using this widget | ||
| app.medicalnote.com.au | 443 | HTTPS | MedicalNote Importer Widget. Medical note importer. |
Required when using this widget | ||
| phn.sentreferral.com | 443 | HTTPS | Sent Referral Widget. Streamlines the process of preparing and sending referrals for your patients. |
Required when using this widget | ||
| mdcarewidgetprod.azurewebsites.net | 443 | HTTPS | MedicalDirector Care Widget. Easy to use tool to create and view care plans. Minimise data entry errors as templates auto-fill with the most current patient values. |
Required when using this widget | ||
| ncsr.gov.au | 443 | HTTPS | NCSR Widget. Allows you to access and submit bowel and cervical National Program screening data National Cancer Screening Register. |
Required when using this widget | ||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Pracsoft\Pracsoft.exe | MedicalDirector Database Server | 61613 | TCP | ActiveMQ based MedicalDirector Messaging Service *Used by Surgical Partners plugin | Required when using Pracsoft 3.17 or later |
| Server\Standalone | ~Java\jre6\bin\java.exe | Machines running MD Pracsoft | ||||
| Server\Standalone Workstation *with TYRO Terminal Connected |
~Health Communication Network\Pracsoft\Pracsoft.exe | 58.181.64.0 - 58.181.71.255 | 10443 | HTTPS | TYRO Network Connectivity Requirements *Refer to https://www.tyro.com/selftest/ | Required when using Pracsoft or Bluechip with Easyclaim |
| 58.181.64.0/21, netmask 255.255.248.0 | ||||||
| www.tyro.com/ | 80 | HTTP | ||||
| merchant.tyro.com | 443 | HTTPS | ||||
| integration.tyro.com | ||||||
| integration.ha.tyro.com | ||||||
| integrationdownloads.tyro.com | ||||||
| terminaldownloads.tyro.com | ||||||
| Server\Standalone Workstation Mobile |
~Health Communication Network\Medical
Director\MDW3.exe ~Health Communication Network\Pracsoft\Pracsoft.exe ~Health Communication Network\PracSoft\PSApptBook.exe ~Health Communication Network\Common\SMS\SmsScheduledAgentService.exe ~Health Communication Network\Bluechip\HcnBCSmsService.exe |
api.messagenet.com.au/ | 443 | HTTPS | MedicalDirector SMS Scheduling Services and
Applications. Ad-hoc SMS are sent from the Applications Scheduled messages are sent by the SMS Services |
Required by sites with a MessageNet account using MedicalDirector SMS Capabilities |
| Server\Standalone Workstation Mobile |
~Health Communication Network\Pracsoft\Pracsoft.exe ~Health Communication Network\Medical Director\MDW3.exe ~Health Communication Network\Blue Chip\bluechip.exe |
https://healthclaiming.api.humanservices.gov.au | 443 | HTTPS | Medicare requests (e.g. OPV checks, Aus. Imm. Register) | Required for PRODA and other Medicare interactions. |
|
Server\Standalone
Workstation Mobile |
~Health Communication Network\Pracsoft\Pracsoft.exe ~Health Communication Network\Medical Director\MDW3.exe ~Health Communication Network\Blue Chip\bluechip.exe |
https://proda.humanservices.gov.au/ https://proda-clinical-prodaservice-prod.azurewebsites.net https://proda-bluechip-prodaservice-prod.azurewebsites.net |
443 | HTTPS | Retrieving PRODA authentication token. | Required for PRODA interactions. |