Completing and Updating Recalls

When you have completed the review for which a recall was created, complete it and optionally generate other recalls and actions.

In Clinical update a recall when you want to:

  • Complete (end) a once-only recall
  • Complete (end) the current instance of a recurring recall, after which a new instance of it is created automatically.

    An example of this is an annual health assessment, where you wish the patient to be recalled annually; a recurring recall is created, and upon the patient's first return visit, the recall is marked as completed, after which the system automatically generates a new recall, scheduled for the same period (i.e. due in a year's time, in this example).

'Completing' a recall is not the same as deleting a recall.