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Patient Management
Search for patient records, create new patient records, update patient details and delete patient records.
Adding, Editing, and Deleting Patients
You can add and edit patient records to keep your patient database up-to-date.
Editing Patient Details
Edit a patient's details.
Editing a Patient's Details from their Record
Edit a patient's details from their Clinical window.
Personal Details Tab
Record emergency contact, next of kin and language and country of birth information.
Country-of-Birth and Ethnicity
Record a patient's country of birth and ethnicity on the Pt Details tab.
Languages Spoken by Your Patient
Set the patient's spoken languages and whether they require an interpreter.

Patient Management
Search for patient records, create new patient records, update patient details and delete patient records.
- Patient Database
  The Patient Database lists the records of all active, inactive, and deceased patients.
- Adding, Editing, and Deleting Patients
  You can add and edit patient records to keep your patient database up-to-date.
  - Adding a Single Patient Record
    Use the Patient Details window to add a patient record.
  - Adding a Multiple-Member Family
    Add patient records for families to Clinical.
  - Adding a Patient to an Existing Family
    Add another family member to an existing family from the Clinical front screen.
  - Adding a Patient to an Existing Family via the Patient Database
    Add another family member to an existing family from the Patient Database.
  - Validate Patient IHI Number for PIP
    Check the patient's IHI number is set up correctly for the Practice Incentive Program eHealth Incentive.
  - Editing Patient Details
    Edit a patient's details.
    - Editing a Patient's Details from their Record
      Edit a patient's details from their Clinical window.
      - Pt Details Tab
        Record and edit patient information on the Pt Details tab.
      - Allergies, Adverse Reactions, Warnings
        Record a patient's allergies and adverse reactions.
      - Family/Social Hx Tab
        Record family and social history information for a patient.
      - Notes Tab
        Use the Notes tab to help manage patient referrals.
      - Smoking Tab
        Record a patient's smoking habits on the Smoking tab.
      - Alcohol Tab
        Record a patient's drinking habits on the Alcohol tab.
      - Personal Details Tab
        Record emergency contact, next of kin and language and country of birth information.
        Country-of-Birth and Ethnicity
        Record a patient's country of birth and ethnicity on the Pt Details tab.
        Recording a Patient's Country of Birth
        Recording a Patient's Ethnicity
        Country-Of-Birth Codes
        Ethnicity Codes
        Ethnicity Code Reference
        Language Codes
        Languages Spoken by Your Patient
        Set the patient's spoken languages and whether they require an interpreter.
        Next-of-Kin
        Record a patient's next-of-kin.
        Emergency Contacts
        Set a patient's emergency contact.
        Aged Care Facility
        Record the aged care facility that is providing residential, short-stay, or in-home care to the patient.
    - Patient Details from the Clinical Front Screen
      Edit a patient's details from the Clinical front screen.
  - Inactive, Deceased, or Deleted Patients
    Mark patients as deceased or their records as inactive or deleted.
- Merging Patients
  Merge duplicate patient records.
- Opening and Closing Patient Records
- Patient Photographic Identification
  Display patient photographs to assist you in identifying your patients, ensuring that you have opened the correct patient record.

Languages Spoken by Your Patient

Set the patient's spoken languages and whether they require an interpreter.

About this task

A patient's spoken languages, and whether the patient requires an interpreter, can be recorded when creating a new patient record or editing an existing one.

Procedure

From within the patient's Clinical Window, either;
- Select Patient > Details
- Press Ctrl + D
- Double-click any demographic field displayed at the top of the patient's Clinical Window.
The Patient Details window appears.
Select the Personal Details tab.
Locate the Spoken Language/s field, and then click adjacent to it. The Select Language window appears.
Indicate the patient's language(s) by ticking one or more check boxes provided. In the following example, the user has navigated to the 'German' option within the Northern European Languages set. They have also selected 'Swiss' from the 'Most Commonly Used' section; this section is populated with the top-10 most used languages from your patient database.
- For a complete list of supported languages, see Language Codes.
- Alternatively, you can search for a specific language by typing into the search field provided. In the example following, languages beginning with the prefix "swa" are being searched for, and the 1at of 2 results is currently displayed. Click the and buttons to navigate through the list of search results.
Click OK to confirm your selection(s).
(optional) Indicate the patient's preferred language, and whether they require an interpreter.
Ensure you click Save on the Patient Details window to save your changes.

17 August 2026