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Correspondence
Manage documents, letters, and images, including files created, imported, scanned, received or sent through email, SMS and MDExchange.
Documents
Scanning Documents
When Clinical scans documents, it calls the software which is configured with your scanner and uses this software to perform the scan.

Correspondence
Manage documents, letters, and images, including files created, imported, scanned, received or sent through email, SMS and MDExchange.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger provides instant messaging between users on your network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
  Submit HealthLink forms from the HealthLink tab of the patient's record.
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- MDExchange
  Send electronic communications rapidly and securely between medical professionals in MedicalDirector.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
  Give different user types access to the correspondence functions,
- SMS Reminders and Recalls
  Send SMS reminders or recall messages to a patient's mobile phone when needed.
- Documents
  - Document Management Scenarios
  - Importing Documents
  - Multi-page Documents and Records
  - Scanning Documents
    When Clinical scans documents, it calls the software which is configured with your scanner and uses this software to perform the scan.
  - Document Details

Scanning Documents

When Clinical scans documents, it calls the software which is configured with your scanner and uses this software to perform the scan.

You must have third party scanning software installed on your computer to perform a scan.

17 August 2026