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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
My Health Record
Access a patient's My Health Record from a patient's clinical record.
Configuring Clinical for My Health Record

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Communications
  Clinical has multiple communications functions that facilitate and record communications with patients, within the practice, and with other medical professionals and healthcare providers.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- Page Setup
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
  - Accessing the My Health Record Window
  - The 'My Health Record View' tab
  - The 'Prescription and Dispense View' tab
  - The 'Pathology Report View' tab
  - The 'Diagnostic Imaging Report View' tab
  - Filtering Records on the My Health Record Window
  - Downloading Documents from the Patient's My Health Record
  - Uploading Documents to the Patient's My Health Record
  - Superseding Documents
  - Uploading Medications to the Patient's My Health Record and NPDR
  - Downloading Medications from the Patient's My Health Record
  - Configuring Clinical for My Health Record
    - PKI NASH and Location Certificates Expiring 2022
    - My Health Record Assisted Registration
      The My Health Record Assisted Registration tool provides you with the means to help your patients register for an eHealth record at your practice, asserting their identity, and then uploading their application electronically.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

Configuring Clinical for My Health Record

In order to access the My Health Record system, and transfer patient documentation between Clinical and My Health Record, you must ensure you have configured the following:

Indicated your participation in My Health Record via the User Database.
Recorded your HPI-I number via the User Database.
Via the User Database you can also edit your record to include the My Health Record details as you wish them to appear within the My Health Record system.
Recorded the Practice's HPI-O number via Tools > Options > Practice tab.
Recorded the Practice's Organisation type via Tools > Options > Practice tab.
Recorded the Practice's Service type via Tools > Options > Practice tab.
Imported the My Health Record Certificate via Tools > Options > PKI tab.
Imported the HI Signing Certificate via Tools > Options > PKI tab.
Imported the HI Encryption Certificate via Tools > Options > PKI tab.
If you have not configured one of the required fields, you will be prompted accordingly when you attempt to access a patient's My Health Record documents.

My Health Record requires an active Internet connection. If necessary, you can record you proxy server's settings via the Network Settings utility within MedicalDirector Maintenance. Please consult your System Administrator if you require assistance with this configuration.