Email

Send email from within a patient's record.

• You can compose an email using Letter Writer itself, and then send that email as either plain text (which excludes formatting and images) or an attachment (in PDF format). You may wish to use this method if you're creating a new letter for the patient and simultaneously wish to email it.
• You can send email from the Correspondence, Documents, Letters, or Results tabs of the patient's record. Via these tabs, you can select a document and email it directly from its associated tab.

MedicalDirector Customer Care welcomes queries relating to Letter Writer e-mail, but cannot assist you regarding any third-party or web-based e-mail applications.

If you have MAPI-compliant (Messaging Application Programming Interface) e-mail software installed on your computer, letters can be sent from and imported to, the Letter Writer.

It is important to understand that it is not Clinical that actually sends or receives e-mail. Rather, Clinical interacts with your third-party e-mail software, and it is this software that does the sending and receiving via your e-mail server. Therefore, before you can send or receive e-mail using Clinical you must ensure that your e-mail client software is installed and functioning correctly.