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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
Email
Send email from within a patient's record.
Import E-mail as a Letter

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Communications
  Clinical has multiple communications functions that facilitate and record communications with patients, within the practice, and with other medical professionals and healthcare providers.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- Page Setup
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

Import E-mail as a Letter

Before you begin

Procedure

From within Letter Writer select File > E-mail > Import. The E-mail Browser window appears.
Select the required Mailbox from the Message Store drop-down menu. These mailboxes are the same as those available to you in your third-party e-mail software.
Select the Inbox in which the message resides (your e-mail server computer must have already received the e-mail). On selecting an Inbox (you may have multiple inboxes) the Messages list is populated with any messages you have in that inbox.
Select the required e-mail in the list of Messages.
Then, either:
- Click Import into current patient The e-mail is imported into the patient's Letters tab, or
- Click Import into another patient You will be prompted to select the patient record to which you wish to save the e-mail into. Click OK to add the e-mail to the selected patient's record and return to the E-mail Browser window, or
- Click Insert into current letter to add the e-mail to the letter displayed in letter writer, at the cursor. The text of the e-mail can now be edited if required.
Click Close to return to Letter Writer.
Close Letter Writer. The e-mail appears as a new entry in the Letters tab of the patient's Clinical window.

Results