Recall Actions

F4

Clinical > Recall (from the Clinical Window)

A recall action is a note recorded about a Recall that typically relates to correspondence / contact regarding a recall.

For example, if you had sent a printed recall reminder letter to a patient, and then followed-up that latter with a phone call, you may wish to record the fact that you made the phone call for you records. This action can be recorded against the recall within the patient's record. A single recall can have an unlimited number of Recall actions recorded against it.

A recall action is not to be confused with an Outstanding Action.

Some recall actions are created automatically by Clinical, and displayed with an Action Taken status of "Audit". Such actions cannot be modified or deleted.