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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
Email
Send email from within a patient's record.
Configuring Email
Set up Clinical to send and receive email.

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
  - Configuring Email
    Set up Clinical to send and receive email.
  - Email Templates
    Create a new email template or edit an existing one.
  - Send an Email from Letter Writer
    Compose an email using Letter Writer and send it.
  - Send an Email from the Clinical Window
    Compose and send an email from the Clinical window.
- Filtering/Searching Correspondence Records
- HealthLink
  Submit HealthLink forms from the HealthLink tab of the patient's record.
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- MDExchange
  Send electronic communications rapidly and securely between medical professionals in MedicalDirector.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
  Give different user types access to the correspondence functions,
- SMS Reminders - About and Registration
- Documents

Configuring Email

Set up Clinical to send and receive email.

About this task

If you have MAPI-compliant (Messaging Application Programming Interface) email software installed on your computer, you can send email from Clinical.

Note:

Clinical interacts with your third-party email software, and it is this software that sends and receives email via your email server. Therefore, before you can send or receive email using Clinical, your email client software must be installed and functioning correctly.

Procedure

Click Correspondence > Email > Setup.
Enter the details of your organisation's email server:
- In Hostname, enter the hostname of the outgoing SMTP server, for example, smtp.gmail.com.
- In Port, enter the port number used by the outgoing mail server.
- If your organisation uses Secure Socket Layer (SSL) security for email delivery, set Enable SSL.
Enter the credentials you will use to log in to your email account. Either:
- If you want to log in to email with the same username and password that you use to log in to Windows, set Use Windows Credentials.
- If you want to use your email address as your username, enter it in Username. In Password, enter your password.
Specify who can use these login details. Either:
- To allow all users to share this email address, set All Users (Global).
- To allow only the specified user to use this email address, set Current User.
Click Save.