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Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Medicare Healthcare Identifier Service
The Healthcare Identifier Service (HI Service) uniquely identifies healthcare providers and individuals who seek healthcare.
Validate a Patient's IHI
Validate a patient's IHI Number when you create a new patient record for them.

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical.
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Customisation Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Use the MyMedicare Import Wizard to update the MyMedicare status of all your Clinical and Pracsoft patients simultaneously.
- Telehealth Widget
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
- Medicare Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) uniquely identifies healthcare providers and individuals who seek healthcare.
  - Configuring Clinical for HI Service
  - Record a Practice's HPI-O
  - Record a Practitioner's HPI-I Number
  - Record a 'Full Access' User's HPI-I Number
  - Validate a Patient's IHI
    Validate a patient's IHI Number when you create a new patient record for them.
    - IHI History
      Review a patient's IHI history.
  - IHI Exception Report
    Examine which patients in your Clinical database share the same IHI Number.
- HESA PKI Certificates
- Technical Reference
- Clinical System Requirements
  This information applies to MedicalDirector Clinical 4.3.

Validate a Patient's IHI

Validate a patient's IHI Number when you create a new patient record for them.

Before you begin

An internet connection is required.

About this task

Note:

You cannot manually enter an IHI number.

For patients who have a Medicare or a DVA number recorded, their Individual Healthcare Identifier (IHI) number is retrieved and added to their record automatically when the record is saved.

Procedure

Within Clinical's Clinical Window (or via the Patient List - F10), open the Patient Details window (CTRL+D).
Select the Pt Details tab.
Ensure that the following details have been recorded and are correct:
- First Name
- Surname
- Medicare No and position on card, or DVA No.
- Date of Birth
- Sex at Birth
Click Validate.

Results

The validation commences, and upon positive verification, the IHI Record Status will read Verified.

If the IHI Number cannot be found, contact Services Australia regarding the patient's IHI status.

What to do next

The IHI number will be transferred between MedicalDirector Clinical and MedicalDirector Pracsoft provided link options are set correctly: Link to Billing set in MD Link Options, and Link to MD3 set in MedicalDirector Pracsoft.