Letters Tab

The Letters tab of the Clinical Window lists correspondence created using the Letter Writer, as well as correspondence received via MDExchange or sent by your laboratory along with your patient's investigations results. This can include CDA-formatted documents.

You can also scan or import a letter you have received in hardcopy form. In fact, letters (and other such files), when added to a patient record in this way, can be saved to either of the Correspondence, Documents, Letters or Results tabs within the patient's record.

Because of the potentially-sensitive nature of the content that can be saved to this tab, it is not accessible to users with basic security access. Such users can scan/import via the Scan/Import Correspondence window.

To display the Letters tab, press Alt + L.

  • By default, items are displayed in order of date collected.
  • Rearrange the column order by clicking and dragging a selected column, and dropping it to a new location.
  • Sort the list of Results by clicking on any column heading. The sort order of a column is indicated via the direction of the icon.
  • Double-clicking a record opens the record in a separate window. Previous/Next buttons on this latter window allow you to browse through the list of records.
  • Multiple records can be selected simultaneously using the CTRL or SHIFT keys, as per standard Windows functionality, or by clicking the Select All link.
  • Simple/Advanced filtering can be applied to this window. In the example above, the Sender/Provider column has been filtered;

    See Filtering/Searching Correspondence Records for more information.
  • Details of a selected Letter are displayed in the lower section of this window. Alternatively you can double-click a letter to view it in an expanded view.
  • If you sort the records on this window, including the repositioning of any columns, this sort order is retained upon closing the patient's record.
    Items of interest on this window:
    Note:
    the range of option available to you will be limited by the level of access you have.
    Upper Section
    Add Allows you to add a new Letter.
    Checked By The name of the user who checked the result in the Holding File.
    Clear Filters Clears any filters you may have applied to this window. This option will be greyed-out if no filters have been applied.
    Clear Search Undo any keyword search you have performed.
    Comment Details of any comments recorded.
    Complete Indicates the final in a series of results.
    Date Checked The date on which the result was checked in the Holding File.
    Date Collected The date on which the sample was taken from the patient.
    Date Created The date on which the result was created by the laboratory.

    See also 'Date Requested'.
    Date Notified The date on which the notification for this test was made.
    Date Requested The date the practitioner requested the test be performed.

    See also 'Date Created'.
    Delete Clickto delete selected documents.
    Description Detailed information about the result.
    Document Details Clickto edit the details of a selected document.
    Hide/Show Preview Hide or show the preview pane.
    Import Click to import a file directly into the Documents tab.
    Move Location Click to move selected documents to a specific tab within the patient's record. You can select from the 'Documents', 'Letters' or 'Results' tabs in the Clinical Window, or the ECG tab of the Tool Box.
    Notation Details of any notation that has been made.
    Notified By The name of the user who recorded the notification.
    Open Externally Opens the selected document in the default third-party application, for viewing externally to Clinical. Only available to records that must be opened by a third-party application.
    My Heath Record Activity Date The date on which My Health Record activity was performed.
    My Health Record Status The current status of any My Health Record activity performed on the correspondence item.
    Preview; Full, Bottom, Right Controls the display of the preview pane, which contains selected document's details. Options are 'Full', 'Bottom', and 'Right'. The image above shows that 'Bottom' has been selected, and the details of the selected document are visible in the lower half of the window.
    Print / Print To

    *Include Patient Header

    		 Prints every page of every multi-page document within every selected record:
    • Print - prints to the Letter Writer printer.
    • Print To - to specify where you want to send the print job using the Windows print window, click Caret beside the Print button.
    Set Include Patient Header to print the patient's demographic data that appears at the top-left of an item, as shown in the example below.

    Most results include this information already. Set whether this option is active or not by default in Investigations Options.
    Print List / Print List To Prints a list of selected documents. Note that the details of the selected documents are not displayed on the printout.
    • Print List - prints to the Letter Writer printer.
    • Print List To - to specify where you want to send the print job using the Windows print window, click Caret beside the Print button.
    Refresh Click to refresh the list of documents.
    Recipient/Doctor The name of the recipient of the test.
    Remove from MyHealthRecord Click to remove the selected document to the My Health Record system. You can also right-click a selected document to access this command.
    Scan Clickto scan a document directly into the Documents tab.
    Search Perform a keyword search of the list of records.
    Send SMS Send an SMS message to the patient associated with the selected record.
    Send to MyHealthRecord Click to send the selected document to the My Health Record system. You can also right-click a selected document to access this command.
    Sender/Provider The name of the laboratory that conducted the test.
    Source E.g. SDI, imported, scanned.
    Subject The name of the test ordered.
    Type Indicates the type of test (e.g. Pathology, Cytology etc)
    User Name The name of the user who imported the file. For SDI results, the name of the computer on which the file was imported.
    Zoom Select a zoom option fro the drop-down list provided. Only available to records that can be zoomed, such as photographs.
    Lower Section
    Action Record/Edit an Action against a selected record.
    Add Recall Click to add a Recall for the patient. ERROR: Variable (Recall_Management) is undefined.
    Assign /Reassign Patient Click to select a different patient to assign selected records to.
    Assign /Reassign Recipient Associates the selected record with a specific recipient.
    Audit History Toggles half of the viewing area to display an audit trail of changes made to a selected document.
    Notify / De-notify Click to indicate that the patient was notified about the selected document. This may be used if you have scanned or imported an Investigation Result into the list of documents, for example.
    Previous / Next Click to scroll through the list of documents.
    View Signature Click to view the digital signature of any encrypted document you have received via MD Exchange.