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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
Letter Writer
Use the letter writer to compose patient letters and other documentation.
Opening Letters

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Communications
  Clinical has multiple communications functions that facilitate and record communications with patients, within the practice, and with other medical professionals and healthcare providers.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
  - Auto Text
  - Bullets and Numbering
  - Creating and Editing Letters
  - Deleting Letters
  - Exporting Letters
  - Fields, Data, and the Data Toolbar
  - Formatting Paragraphs
  - Formatting Text
  - Headers and Footers
    Customise the headers and footers for your letters.
  - Inserting Other Content into a Letter
  - Inserting Other Files into a Letter
  - Labels
  - Letterheads
  - Mail Merge
  - Opening Letters
  - Page Numbering
    Add page numbering to letters.
  - Preferences (Letter Writer)
  - Printing Letters
  - Saving Letters
  - Spell Check
  - Styles
  - Tables
  - Tabs
  - Templates
  - Thesaurus
- Page Setup
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

Opening Letters

Before you begin

To open an existing patient letter:

Procedure

From within the Clinical Window, select the Letters tab.

By default, items are displayed in order of date collected.
To open a letter, either:
- Double-click the letter, or
- Select Edit > Select, or
- Right-click the letter and select View from the menu that appears.
The Letter Writer opens, and your letter is displayed, ready for editing.
If a letter is edited within seven days of being saved initially, you are given the option of either replacing the existing copy or saving as a new letter. This allows complex letters to be worked on over several days. After seven days the letter is automatically saved as a new letter.

Opening Letters

Before you begin

Procedure

Results