For Terminal Server Users:

  • Ensure there are no active or disconnected sessions listed within the Session Manager. Failing to do so may result in the installation process failing or those users that do log in may not be able to use the software successfully.
  • The installation of software must always be performed whilst the Server is in 'Install Mode'. This is usually achieved by launching the MedicalDirector Installer through Programs and Features by clicking on the Add New Programs button, then browse to and double-click Setup.exe on the disc. During this procedure a Window should open instructing that it not be closed until the install has been completed.