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Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Modifying Current Installations
Upgrading SQL Server
Upgrade instances using SQL Server

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing MedicalDirector Clinical/Pracsoft for the First Time
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, you will be required to enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical.
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Use the MyMedicare Import Wizard to update the MyMedicare status of all your Clinical and Pracsoft patients simultaneously.
- Telehealth Widget
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
- Medicare Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) uniquely identifies healthcare providers and individuals who seek healthcare.
- HESA PKI Certificates
- Technical Reference
- Clinical System Requirements
  This information applies to MedicalDirector Clinical 4.3.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
- Modifying Current Installations
- Merge Duplicate Doctor Records
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading MedicalDirector Clinical
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
- Setting Folder Permissions

Upgrade instances using SQL Server

Before you begin

The screen shots shown below may differ to those displayed in your environment, depending on the version of SQL you are installing. Always refer to Microsoft support help if you are unsure.

Procedure

Perform a full backup via MedicalDirector Maintenance. If you encounter any errors please contact MedicalDirector Customer Service.
Stop the following services;
- Start > Run > Services.msc
- Locate and highlight each service (where available, depending on software version), and select 'Stop'.
  - HCN Service Manager
  - HCN Integrated service
  - HCN Automatic updater
  - MDXi
  - SMS Scheduling Agent
Start the SQL Server installer.
Select the Upgrade option.
Step though the wizard to the Select Instance Screen.
- Use the drop down box Select HCNSQL07.
Click Next to upgrade the database.
Repeat steps 3 to 5 for the ESP instance.
Once completed close the Installer and open Clinical / Pracsoft to test.
Run Clinical / Pracsoft to ensure all is working correctly and that the most recent patient data is available, including any correspondence recorded.

Results