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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
SMS Reminders - About and Registration
SMS Recommendations

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Communications
  Clinical has multiple communications functions that facilitate and record communications with patients, within the practice, and with other medical professionals and healthcare providers.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- Page Setup
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

SMS Recommendations

AVANT, Australia's leading medical defence organisation (MDO) has provided very helpful tips for sending SMS messages;

Dos and don'ts of patient SMS communication
Recommendations when using SMS messaging
In Pracsoft and Clinical, doctors and practice staff can protect patient personal information when using text communication by taking a few simple steps.
Step 1: Obtain and Document Patient Consent.
Step 2: Limit Information Contained in Text Messages.
Step 3: Implement a System for Following-up Patients who do not Respond to Recall SMS Messages.
Step 4: Document Text Messages in the Patient's Medical Record.
Please note that these are the recommendations that can be managed within the system, there are other steps mentioned in AVANT recommendations that may require manual steps outside the system.