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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
SMS Reminders - About and Registration
Registering SMS Reminders

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Communications
  Clinical has multiple communications functions that facilitate and record communications with patients, within the practice, and with other medical professionals and healthcare providers.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- Page Setup
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

Registering SMS Reminders

Clinical uses a third-party SMS service to send SMS Appointment reminder messages and Clinical Recall reminder messages. In order to use this SMS functionality from within MedicalDirector Clinical, it is a requirement that you register your use of the service.

In light of COVID-19, the cost of SMS ePrescribing is currently being subsidised by the Government until at least the 31st March 2023. After this period, SMS costs will be passed onto practices – the price of which hasn't been finalised yet as we work with suppliers to bring this cost down as much as possible. Use of email messages is free, as are paper tokens and paper prescriptions. We will advise you of the SMS price before charges become applicable.

The original SMS subsidy expiration date was 30th March 2021. To update your installation of Clinical to allow for the subsidy extension, please install the April 2021 MDref update available for download here.