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Clinical Management
Use Clinical to record your consultations with a patient and their clinical details.
Investigations
Manage pathology, cytology, and medical imaging requests and results.
Managing Investigations Requests
Managing New Results
Downloading and Importing Results
Scheduling a Download

Clinical Management
Use Clinical to record your consultations with a patient and their clinical details.
- Actions
  An action is a record of something that was done or is to be done for a patient.
- Progress Notes
  Record notes about a patient's visit in Progress Notes.
- Select Drug
  Contains all compounds currently available in the country of use (currently Australia), and includes all scheduled compounds, and the majority of 'over-the-counter' preparations.
- Prescribing
  Use Prescribing to prescribe medications to your patient, conforming with all requirements and regulations.
- Examinations
- Recalls
  A recall is a type of flag recorded against a patient's record to inform practitioners or practice staff of when a patient is due to return to the practice, usually so that some clinical procedure can be performed.
- Patient's Medical History
  History includes a patient's medical conditions, both active and inactive.
- Investigations
  Manage pathology, cytology, and medical imaging requests and results.
  - Managing Investigations Requests
    - eOrders - Overview
      Order pathology and cytology requests electronically.
    - Requests - Cervical Screening
    - Requests - Medical Imaging
      Create an imaging request from the patient's record.
    - Requests - Pathology
      Practitioners can initiate a pathology test request for a patient during their consultation.
    - Requests (Outstanding)
      Match requests to results already in the patients' records, then delete the duplicates.
    - Managing New Results
      - Clinical's Interpretation of Results
      - Adding Results Manually
      - Holding File
        The Holding File contains Investigations Results returned from your provider that have not yet been examined and saved to a patient's record.
      - Checking-Off New Results
        Check that new results have been correctly matched to patients.
      - Downloading and Importing Results
        Downloading Data
        Your Responsibilities
        Configuring Clinical for Downloading
        Once a compatible third-party download system has been set up on your computers, configure Clinical to use it.
        Managing User Aliases
        Manage the aliases used by laboratories to send you results.
        Importing Results
        Forcing an Import
        Scheduling a Download
      - Importing ECGs via HL7 Results
    - Managing Previous Results
    - Moving Results and Correspondence Between Patients
      You can move an Investigations Result or other form of correspondence, from one patient's record to another.
    - 2D Barcoding
      2D Barcodes help streamline the processing of pathology requests.
    - Filmless Image Technology (FIT)
  - HL7 Investigations Results and Clinical
- Immunisations
  Manage a patient's immunisations.
- Preventive Health Prompting for Specific Patients
  Customise preventive health prompts for specific patients in the following areas, such as blood glucose, blood pressure, smoking and so.
- Assessments
- Cervical Screening
- Obstetrics Module
  Record and manage a patient's obstetric information on the Obstetrics tab.
- Diabetes Module
- Summaries
  Print summaries for patients.
- Measurements
  The Clinical measurements window displays the history of a patient's various clinical measurements.
- MedicalDirector Care
  Create Care Plans in MedicalDirector.
- Telehealth
  Consult with patients remotely.
- Honeysuckle Health Private Health Insurance Checker
- Tools
- Surgical Audit Tool
  Use the Surgical Audit Tool to record information about surgical procedures.
- Medication Charts
  Print a variety of Medication Charts from Clinical.

Scheduling a Download

Downloading a large batch of results can take more than a few minutes so it might be preferable to schedule unattended automatic downloads for initiation at a more convenient time.

Use Scheduled Document Import (SDI) to automatically import results into the Holding file at regular intervals.

Some laboratories provide scheduling facilities, or you could use the Windows Scheduled Tasks utility. Consult your laboratory for information on configuring this utility to suit their download software.

17 August 2026