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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
Letter Writer
Use the letter writer to compose patient letters and other documentation.
Creating and Editing Letters
Letters are created and edited with the Letter Writer.

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
  Submit HealthLink forms from the HealthLink tab of the patient's record.
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
  - Opening Letters
  - Creating and Editing Letters
    Letters are created and edited with the Letter Writer.
    - Auto Text
      Use Auto Text to quickly insert bodies of text into a letter using a single keyword or phrase.
    - Creating CDA e-Health Documents
      CDA documents can be shared between registered practitioners via systems such as MDExchange and My Health Record.
    - Editing Letter Details
    - Correcting and Deleting Content (Letter Writer)
    - Insert and Overtype Mode
    - Moving and Copying Text
    - Moving the Cursor
    - Paragraph and Page Breaks
    - Selecting Text
    - Undo and Redo
    - Views and Zoom
    - Bullets and Numbering
    - Fields, Data, and the Data Toolbar
    - Formatting Paragraphs
    - Formatting Text
    - Headers and Footers
      Customise the headers and footers for your letters.
    - Inserting Other Content into a Letter
    - Letterheads
    - Inserting Other Files into a Letter
    - Page Numbering
      Add page numbering to letters.
    - Preferences (Letter Writer)
    - Spell Check
    - Styles
    - Tables
    - Tabs
    - Templates
      Templates are used to create letters that already have some standard details set up, such as your practice's address and contact details. By configuring templates, you can reduce the time needed to write individual letters.
    - Thesaurus
  - Saving Letters
  - Mail Merge
  - Exporting Letters
  - Deleting Letters
  - Printing Letters
  - Printing Labels
    Print labels for affixing to letters.
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
- SMS Reminders - About and Registration
- Documents

Creating and Editing Letters

Letters are created and edited with the Letter Writer.

Before you begin

Procedure

To write a letter:

Open the Letter Writer by either:
- Selecting Tools > Letter Writer from the Clinical front screen,
- Pressing F8,
- Clicking on the tool bar within the patient's Clinical Window,
- Selecting the Letters tab within the patient's Clinical Window, and clicking the button,
- Selecting the Letters tab within the patient's Clinical Window, and clicking Add.
- Selecting the Correspondence tab within the patient's Clinical Window, clicking Add, and selecting Letter from the menu that appears.
Within Letter Writer, to create a new letter either:
- Click New on the tool bar, or
- Select File > New
- Press CTRL+N
In the New window, double-click the template you want to base the new letter. If you can't see the template you want to use, in the Search Templates field, enter its name.
To create a new template, select Blank Template.

Results

A blank letter using the template you selected is displayed in the Letter Writer window.

What to do next

Customise the letter as required. For more information about creating and editing letters, see Letter Writer.