Decrypting E-mail
Clinical does not directly import e-mail, but interfaces to the e-mail software that is already set up on the computer using an interface known as MAPI. When you are using the Clinical Letter Writer, you can view the contents of your e-mail 'InBox' and import e-mail from there directly into patient records. To do this, select from the Letter Writer menu.
When you view e-mail in this window, Clinical automatically decrypts any encrypted mail using your private key before displaying it. To do this, Clinical uses the password that you entered after logging on and the private key on your token (or in your site certificate if you used the site password). Obviously, the token must be plugged in if it is required.
If the password does not match the token or certificate, the e-mail is not decrypted and an error message is displayed.