Home
Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
HESA PKI Certificates
Sending Encrypted E-Mail via Letter Writer

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- MedicalDirector Automatic Updates
- System Configurations
  Manage database configurations.
- Managing Practitioner and User Records
- Merge Clinical Lists
- Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Use the MyMedicare Import Wizard to update the MyMedicare status of all your Clinical and Pracsoft patients simultaneously.
- Telehealth Widget
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
- Managing Communications
  Use the Manage Communications utility to configure how Investigation Results are imported to Clinical.
- Medicare Healthcare Identifiers Service
- Medicare's Health Identifier Service and Clinical
- HESA PKI Certificates
- Backup and Restore
  The MedicalDirector Backup and Restore utilities backup and restore Clinical and Pracsoft.
- MedicalDirector Mobility
  MedicalDirector Mobility is a utility for downloading patient records to a mobile computer, allowing you to work with them off-site.
- Technical Reference
- Language Codes Reference
  Instances of 'nec' found following refer to "Not Elsewhere Classified".
- Clinical System Requirements
  This information applies to MedicalDirector Clinical 4.3.

Sending Encrypted E-Mail via Letter Writer

Before you begin

MedicalDirector Customer Service welcomes queries relating to Letter Writer's email facilities, but cannot assist you regarding any third-party or web-based email applications.

To Send: File > E-mail > Send (via Letter Writer)

To Import: File > E-mail > Import (via Letter Writer)

To send an encrypted letter via MedicalDirector Clinical Letter Writer:

Procedure

From within the Letter Writer, either:
- Click
  
  in the toolbar, or
- Select File > E-mail > Send from the menu bar.
The Send E-mail window appears.
Select a recipient from your Address Book by clicking either the Name or E-mail

buttons.
Select the WorkCover recipient and click OK You are returned to the Send E-mail window with the relevant field populated.
Select the Digitally Sign with Medicare Australia PKI key check box (greyed-out in the image above) and click

The encrypted letter is sent and you are returned to the Letter Writer window. The Encrypt with Medicare Australia PKI key check box is enabled when a Recipient's Name or E-mail address is entered in the relevant fields.

Results