Before You Begin Using Clinical

Important information about your use of Clinical.

Before you begin using Clinical:

Review Policy

Note:
You may need assistance from your Systems Administrator with some of the settings outlined.

Initial Start-up Requirements

  • MedicalDirector Clinical licence key.
  • Details of at least one practitioner, including their Prescriber Number and Provider Number.
  • At least one installed printer.
  • An active internet connection, which is required for registering for MDExchange and ePrescribing.
  • Ensure your System Administrator has provided your computer with email access. Web based email services such as Hotmail are not compatible.
    Note:
    Ensure the email software you want to use with Clinical is the default email software on the computer (required only if you want to send email via Letter Writer).

eHealth Requirements

  • Ensure your practice is registered for ePIP.
  • Obtain a Healthcare Provider Identifier - Organisation (HPI-O) number. For more information, refer to the Medicare for Healthcare Professionals.
  • Obtain a Healthcare Provider Identifier - Individual (HPI-I) number. For more information, refer to the Medicare for Healthcare Professionals.
  • Obtain IHI Signing and IHI Encryption certificates, ensuring they have been configured for access to HI Service.
  • Obtain the guide, PIP eHealth Incentive Requirement - 1 Healthcare Identifiers.
  • Obtain a National Authentication Service for Health (NASH) PKI certificate.
  • You have installed software for Secure Message Delivery (SMD) compliant Messaging. MedicalDirector has partnered with Healthlink which provides a free messaging service to GPs. For additional details, refer to:

After completing the initial set up, log on to the Clinical application. For more information, refer to Logging in for the First Time.