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Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Installing, Modifying, or Uninstalling Clinical/
Install Clinical/ and its related components with the Installation Wizard.

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing, Modifying, or Uninstalling Clinical/
  Install Clinical/ and its related components with the Installation Wizard.
  - New Installation Checklist
    This checklist can help you prepare your system for the installation of Clinical and/or Pracsoft.
  - Installing Clinical/Pracsoft with the Installation Wizard
    The Installation Wizard guides you through the installation of Clinical/Pracsoft.
  - Determining the Installed Location
    Determine the locations where SQL, MedicalDirector Clinical, MedicalDirector Pracsoft , and ManageEzy were installed.
  - Uninstall Clinical/Pracsoft
    Uninstall Clinical/Pracsoft.
  - Change a Computer's Role
    Convert a computer to a different role.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
  Update Clinical, Pracsoft, or MDref without monitoring the Installation Wizard or intervening directly.
- Upgrading Clinical
  Upgrade the server and workstations that run Clinical.
- Installing or Upgrading SQL Server
  Install SQL Server or upgrade your existing SQL Server installation.
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical .
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Update the MyMedicare status of your Clinical and Pracsoft patients.
- Telehealth Widget
  Use the Telehealth widget for Telehealth consults with patients.
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
  Summarises Clinical's support for eHealth.
- Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) issues unique IDs to healthcare providers and individuals who seek healthcare.
- Technical Reference
  Technical reference information for Clinical.
- Clinical System Requirements
  Minimum requirements for computers on which Clinical is installed.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
  Log information about the way people at your practice use Clinical.
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading SQL Server
  Both Clinical and Pracsoft use Microsoft SQL databases. Clinical and Pracsoft require two SQL Server instances.
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
  Set up an FTP client application for downloading data.
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
  Set up MedicalDirector Communication Services so multiple users can record progress notes simultaneously.
- Setting Folder Permissions

Installing, Modifying, or Uninstalling Clinical/

Install Clinical/ and its related components with the Installation Wizard.

Clinical and Pracsoft are client-server applications. Computers are assigned different roles that determine how the computer behaves in a Clinical/Pracsoft installation.

In typical multi-user practices, one computer is assigned the server role and the others are assigned the workstation role. ClinicalPracsoft share a patient database that resides on the server and is shared with the connected workstations.

Alternatively, the Clinical and Pracsoft applications and the server components can be installed on a single computer. In this configuration, the computer has the standalone role.

Laptops can be set up for use outside the practice network, for example, for visits to aged care facilities. These laptops are assigned the mobile role. A mobile acts as a workstation when it is connected to the practice network and as a standalone when it is not connected.

Tip:

Installations can take an hour or more, depending on what is being installed. Server installations take the longest time because it includes installing the database. To minimise disruption to the practice, server installations should be done outside business hours.
If you are installing Clinical and/or Pracsoft on more than one computer in your practice, install the server role on the server before you install Clinical and/or Pracsoft on the workstations or mobiles.
MedicalDirector Mobility can be used only if it is selected when MedicalDirector Suite is first installed on the laptop.

17 August 2026