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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
SMS Reminders - About and Registration
Recommendations for SMS Messaging with Appointments, Recalls, and Reminders
Recommendations for protecting patient personal information when using text communication.

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
  Submit HealthLink forms from the HealthLink tab of the patient's record.
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- MDExchange
  Send electronic communications rapidly and securely between medical professionals in MedicalDirector.
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
  Give different user types access to the correspondence functions,
- SMS Reminders - About and Registration
  - Registering SMS Reminders
  - SMS Recommendations
  - Registering for Pracsoft Appointment Reminders or Clinical Recall Reminders
    Register so you can use reminders from within Clinical.
  - Recommendations for SMS Messaging with Appointments, Recalls, and Reminders
    Recommendations for protecting patient personal information when using text communication.
  - Registering for Clinical SMS ePrescribing
  - Configuring your Proxy to send SMS messages
  - Checking Your Auto-Renew Status
  - Checking Your Remaining Credits
  - Sending SMS Reminders
  - SMS Reminder Log
  - SMS Reminder Templates
- Documents

Recommendations for SMS Messaging with Appointments, Recalls, and Reminders

Recommendations for protecting patient personal information when using text communication.

In Pracsoft and Clinical, doctors and practice staff can protect patient personal information when using text communication by taking these steps:

Step 1: Obtain and document patient consent.

Step 2: Limit information contained in text messages.

Step 3: Implement a system for following-up patients who do not respond to recall SMS messages.

Step 4: Document text messages in the patient's medical record.