Home
Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Maintenance
Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical .
Maintenance Utilities
Maintenance Tasks
Network Settings
Record proxy server settings so Clinical and Pracsoft components can use the proxy server to access the Internet.

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing, Modifying, or Uninstalling Clinical/
  Install Clinical/ and its related components with the Installation Wizard.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
  Update Clinical, Pracsoft, or MDref without monitoring the Installation Wizard or intervening directly.
- Upgrading Clinical
  Upgrade the server and workstations that run Clinical.
- Installing or Upgrading SQL Server
  Install SQL Server or upgrade your existing SQL Server installation.
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical .
  - MedicalDirector Automatic Updates
    Automatically download incremental updates for ClinicalPracsoft .
  - Backup and Restore
    Use the MedicalDirector Backup and Restore utilities to back up and restore Clinical and Pracsoft.
  - Maintenance and Recovery Planning For Your System
    Your practice is responsible for protecting its own data files. If this process fails, your financial and clinical records can be lost.
  - Maintenance Utilities
    - General Database Tasks
    - Clinical Database Tasks
    - Maintenance Tasks
      - Logs
        View application logs.
      - Messaging Setup
        The Messaging Setup utility is used by MedicalDirector Support staff to configure settings for Surgical Partners integration with Pracsoft 3.17 and earlier.
      - Network Settings
        Record proxy server settings so Clinical and Pracsoft components can use the proxy server to access the Internet.
      - Schema Update
        The schema is essentially a set of instructions your database uses in order to manage data.
      - System Configuration
        Manage database configurations.
      - System Report
        Print or email a system report.
  - Reference Information
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Update the MyMedicare status of your Clinical and Pracsoft patients.
- Telehealth Widget
  Use the Telehealth widget for Telehealth consults with patients.
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
  Summarises Clinical's support for eHealth.
- Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) issues unique IDs to healthcare providers and individuals who seek healthcare.
- Technical Reference
  Technical reference information for Clinical.
- Clinical System Requirements
  Minimum requirements for computers on which Clinical is installed.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
  Log information about the way people at your practice use Clinical.
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading SQL Server
  Both Clinical and Pracsoft use Microsoft SQL databases. Clinical and Pracsoft require two SQL Server instances.
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
  Set up an FTP client application for downloading data.
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
  Set up MedicalDirector Communication Services so multiple users can record progress notes simultaneously.
- Setting Folder Permissions

Network Settings

Record proxy server settings so Clinical and Pracsoft components can use the proxy server to access the Internet.

About this task

Several components within MedicalDirector applications require an active Internet connection, including:

Automatic updates
eOrders for pathology and cytology requests
MDExchange
Medicare Easyclaim
My Health Record

If you access the Internet via a proxy server, record the proxy server settings in the Network Settings window so they are available to any component that requires them. Consult your system administrator if you need assistance with this configuration.

If you do not record the proxy server settings in the Network Settings window, you will need to configure the proxy settings separately in different areas of Clinical and Pracsoft for each component that requires them. If your proxy server changes, you would need to update these settings multiple times.

Procedure

On the desktop, double-click the MedicalDirector Maintenance icon .
In the MedicalDirector Maintenance window, select Maintenance Tasks > Common.
Double-click Network Settings.
If this is the first time you have run the Network Settings utility during this Maintenance session, select a configuration and enter your username and password.
In the Network Settings window, set Use custom proxy settings and enter the proxy server's details. Consult your system administrator if you require assistance.
Click Test Connection to test the computer's connectivity.
If the connection is successful, click OK.

Results

Clinical and Pracsoft components can access the Internet via the proxy server.

17 August 2026