Opening a Patient's Record on Multiple Computers

You cannot take access without consent from the first user. The exception to this rule is when both users are the same user, i.e. the same user logs onto two computers simultaneously, and attempts to open the same patient's record on both computers. In this scenario, set Force Access to take ownership from the other computer. On the other computer, a prompt indicates that this has happened. In this fashion, you can move between multiple locations in your practice, and work on the same patient's record on multiple computers.

• Where multiple users create a Progress Note simultaneously, each is saved as a unique note which is editable until midnight on the day of creation.
• You will not see changes made by other users until you close and open the patient's record again. The exceptions to this are:
  • When you are granted full access to a patient's record by another user.
  • Where other users have saved Progress Notes to the patient's record, refresh your instance of the record to show these past notes. This does not affect the Progress Notes you are currently recording. See Progress Notes for more information.
  • Where other users have saved Immunisations to the patient's record - you can refresh your instance of the record to show these new Immunisations.
    Tip:

    If multiple users record the same immunisation simultaneously, the last user to save the record will be notified that the immunisation record already exists, and be given the opportunity to cancel their recording, or to overwrite the previous one.
  • When you add, edit ordelete an Immunisation item.
  • When you first select a given tab in the Clinical Window (at which time its content data is loaded into it).