Home
Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Installing, Modifying, or Uninstalling Clinical/
Install Clinical/ and its related components with the Installation Wizard.
Installing Clinical/Pracsoft with the Installation Wizard
The Installation Wizard guides you through the installation of Clinical/Pracsoft.
Configuring a Full Microsoft SQL Server
Install SQL Server and its service packs, then configure it.

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing, Modifying, or Uninstalling Clinical/
  Install Clinical/ and its related components with the Installation Wizard.
  - New Installation Checklist
    This checklist can help you prepare your system for the installation of Clinical and/or Pracsoft.
  - Installing Clinical/Pracsoft with the Installation Wizard
    The Installation Wizard guides you through the installation of Clinical/Pracsoft.
    - Configuring a Full Microsoft SQL Server
      Install SQL Server and its service packs, then configure it.
  - Determining the Installed Location
    Determine the locations where SQL, MedicalDirector Clinical, MedicalDirector Pracsoft , and ManageEzy were installed.
  - Uninstall Clinical/Pracsoft
    Uninstall Clinical/Pracsoft.
  - Change a Computer's Role
    Convert a computer to a different role.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
  Update Clinical, Pracsoft, or MDref without monitoring the Installation Wizard or intervening directly.
- Upgrading Clinical
  Upgrade the server and workstations that run Clinical.
- Installing or Upgrading SQL Server
  Install SQL Server or upgrade your existing SQL Server installation.
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical .
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Update the MyMedicare status of your Clinical and Pracsoft patients.
- Telehealth Widget
  Use the Telehealth widget for Telehealth consults with patients.
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
  Summarises Clinical's support for eHealth.
- Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) issues unique IDs to healthcare providers and individuals who seek healthcare.
- Technical Reference
  Technical reference information for Clinical.
- Clinical System Requirements
  Minimum requirements for computers on which Clinical is installed.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
  Log information about the way people at your practice use Clinical.
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading SQL Server
  Both Clinical and Pracsoft use Microsoft SQL databases. Clinical and Pracsoft require two SQL Server instances.
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
  Set up an FTP client application for downloading data.
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
  Set up MedicalDirector Communication Services so multiple users can record progress notes simultaneously.
- Setting Folder Permissions

Configuring a Full Microsoft SQL Server

Install SQL Server and its service packs, then configure it.

These instructions apply only to full SQL Server installations. They do not apply to the supplied Microsoft SQL 2019 Express Edition.

Install the server role on your dedicated server. This creates the databases and sets up the document management system.

Install the correct service pack for the SQL Server version.

Configure SQL Server with the following settings:

Instance Name: Must be HCNSQL07 or ESP.

Service Account: Use the built-in system account Local System.
Authentication Mode: Select Mixed Mode.
SA Password: The password must adhere to the strong password rules.
Collation Settings: Use the default settings automatically detected by the Microsoft Installer.

17 August 2026