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Clinical Management
Use Clinical to record your consultations with a patient and their clinical details.
Actions
An action is a record of something that was done or is to be done for a patient.
Outstanding Actions
An Outstanding Action is a practitioner's reminder notice about a specific patient, that appears on screen when opening the patient record.

Clinical Management
Use Clinical to record your consultations with a patient and their clinical details.
- Actions
  An action is a record of something that was done or is to be done for a patient.
  - Outstanding Actions
    An Outstanding Action is a practitioner's reminder notice about a specific patient, that appears on screen when opening the patient record.
    - Adding Outstanding Actions
      Add an outstanding action to remind yourself about something related to this patient.
    - Adding Outstanding Actions via the Holding File
      Outstanding actions can be added from the patient's Holding File.
  - Recall Actions
    A recall action is a note recorded about a recall that typically relates to correspondence or contact regarding a recall.
- Progress Notes
  Record notes about a patient's visit in Progress Notes.
- Select Drug
  Contains all compounds currently available in the country of use (currently Australia), and includes all scheduled compounds, and the majority of 'over-the-counter' preparations.
- Prescribing
  Use Prescribing to prescribe medications to your patient, conforming with all requirements and regulations.
- Examinations
- Recalls
  A recall is a type of flag recorded against a patient's record to inform practitioners or practice staff of when a patient is due to return to the practice, usually so that some clinical procedure can be performed.
- Patient's Medical History
  History includes a patient's medical conditions, both active and inactive.
- Investigations
  Manage pathology, cytology, and medical imaging requests and results.
- Immunisations
  Manage a patient's immunisations.
- Preventive Health Prompting for Specific Patients
  Customise preventive health prompts for specific patients in the following areas, such as blood glucose, blood pressure, smoking and so.
- Assessments
- Cervical Screening
- Obstetrics Module
  Record and manage a patient's obstetric information on the Obstetrics tab.
- Diabetes Module
- Summaries
  Print summaries for patients.
- Measurements
  The Clinical measurements window displays the history of a patient's various clinical measurements.
- MedicalDirector Care
  Create Care Plans in MedicalDirector.
- Telehealth
  Consult with patients remotely.
- Honeysuckle Health Private Health Insurance Checker
- Tools
- Surgical Audit Tool
  Use the Surgical Audit Tool to record information about surgical procedures.
- Medication Charts
  Print a variety of Medication Charts from Clinical.

Outstanding Actions

An Outstanding Action is a practitioner's reminder notice about a specific patient, that appears on screen when opening the patient record.

Clinical can be configured to display a pop-up list of outstanding actions for a specific patient. Alternatively, you can view a list of all outstanding actions for all patients, and then filter that list by practitioner or by type of action.

Outstanding actions remind the practitioner to perform one or more clinical actions for the patient. They can also be used to record any reminder notice about the patient.

Outstanding actions can also be added via the Holding File, for example, as a reminder to discuss test results with the patient.

Outstanding actions are different from:

Recall actions, which are notes recorded against a patient's recall notification.
SMS reminders, which are used to contact patients about their due recalls.

17 August 2026