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Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
MDExchange
MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
Registering MDExchange
Set up MDExchange messaging for your practice.
Troubleshooting Problems when Registering for MDExchange
Fix problems that can occur when registering for MDExchange.

Correspondence
Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.
- Address Book
- CDA Documents
- CDA Viewer
- Messenger
  Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.
- Email
  Send email from within a patient's record.
- Filtering/Searching Correspondence Records
- HealthLink
  Submit HealthLink forms from the HealthLink tab of the patient's record.
- Importing ECGs into Clinical (FAQs)
  Import electronic copies of ECGs into Clinical
- Letter Writer
  Use the letter writer to compose patient letters and other documentation.
- MDExchange
  MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.
  - About Encryption and Digital Signing
    Digital signatures or e-signatures, like written signatures, are used to authenticate a 'message'.
  - Examining Sent Messages
  - Managing Messages Sent via MDExchange
  - Receiving Messages via MDExchange
  - Registering MDExchange
    Set up MDExchange messaging for your practice.
    - Troubleshooting Problems when Registering for MDExchange
      Fix problems that can occur when registering for MDExchange.
  - Selecting HeSA Certificates
  - Sending Messages via MDExchange
- MedicalDirector Cover
- My Health Record
  Access a patient's My Health Record from a patient's clinical record.
- Correspondence Permissions
  Give different user types access to the correspondence functions,
- SMS Reminders - About and Registration
- Documents

Troubleshooting Problems when Registering for MDExchange

Fix problems that can occur when registering for MDExchange.

When registering for MDExchange, proxy server authentication will fail if:
- Your server is behind a proxy server that requires authentication so a username and password are required to connect to MDExchange.
- Your server has not been updated with the latest Microsoft Windows updates.
If proxy server authentication fails, the MDExchange Registration Wizard displays a View Connection Error link. Click this link to open the Registration Wizard Log. If the log file contains this error message, update Windows with Windows Update, then run the MDExchange Registration Wizard again:
The remote server returned an error: (407) Proxy Authentication Required.
Consult your systems administrator for assistance with this scenario.
MDExchange uses certificates that have a from date and to date. If the time on your practice server computer is incorrect, certificates downloaded from the online MDExchange Servers might not be valid. This could prevent your practice from registering with MDExchange, and sending or receiving messages. To resolve this issue, update the time on the server computer.