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Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Installing, Modifying, or Uninstalling Clinical/
Install Clinical/ and its related components with the Installation Wizard.
Determining the Installed Location
Determine the locations where SQL, MedicalDirector Clinical, MedicalDirector Pracsoft , and ManageEzy were installed.
SQL Installed Location
Determine the location where SQL was installed.

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing, Modifying, or Uninstalling Clinical/
  Install Clinical/ and its related components with the Installation Wizard.
  - New Installation Checklist
    This checklist can help you prepare your system for the installation of Clinical and/or Pracsoft.
  - Installing Clinical/Pracsoft with the Installation Wizard
    The Installation Wizard guides you through the installation of Clinical/Pracsoft.
  - Determining the Installed Location
    Determine the locations where SQL, MedicalDirector Clinical, MedicalDirector Pracsoft , and ManageEzy were installed.
    - SQL Installed Location
      Determine the location where SQL was installed.
    - ClinicalPracsoft Installed Location
      Determine the location where ClinicalPracsoft was installed.
    - ManageEzy Installed Location
      Determine the location where ManageEzy was installed.
  - Uninstall Clinical/Pracsoft
    Uninstall Clinical/Pracsoft.
  - Change a Computer's Role
    Convert a computer to a different role.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
  Update Clinical, Pracsoft, or MDref without monitoring the Installation Wizard or intervening directly.
- Upgrading Clinical
  Upgrade the server and workstations that run Clinical.
- Installing or Upgrading SQL Server
  Install SQL Server or upgrade your existing SQL Server installation.
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical .
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
- MyMedicare Import Wizard
  Update the MyMedicare status of your Clinical and Pracsoft patients.
- Telehealth Widget
  Use the Telehealth widget for Telehealth consults with patients.
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
  Summarises Clinical's support for eHealth.
- Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) issues unique IDs to healthcare providers and individuals who seek healthcare.
- Technical Reference
  Technical reference information for Clinical.
- Clinical System Requirements
  Minimum requirements for computers on which Clinical is installed.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
  Log information about the way people at your practice use Clinical.
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading SQL Server
  Both Clinical and Pracsoft use Microsoft SQL databases. Clinical and Pracsoft require two SQL Server instances.
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
  Set up an FTP client application for downloading data.
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
  Set up MedicalDirector Communication Services so multiple users can record progress notes simultaneously.
- Setting Folder Permissions

SQL Installed Location

Determine the location where SQL was installed.

The default installation location is:

C:\Program Files\Microsoft SQL Server\.

In the HCN Maintenance > Common > Database Properties > Database tab:

HKey_Local_Machine > Software\WOW6432Node\Health Communication Network\Server Components\Database\HCN key

17 August 2026