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Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
Custom Options
Clinical provides numerous user-definable options for tailoring the program to your requirements.
Print Options
Use the print options to configure the program's printing behavior to best suit your hardware.
Requests
Customise the print options for pathology request forms, such as setting default paper size, adjusting margins, setting the orientation and printing a barcode or patient's file number.
Requests Print Options
This table describes each field in the Requests tab.

Administration
Set up Clinical, manage configuration, user records, updates, back ups and other maintenance.
- Installing, Modifying, or Uninstalling Clinical/
  Install Clinical/ and its related components with the Installation Wizard.
- Installing Clinical, Pracsoft, and MDref Updates Automatically
  Update Clinical, Pracsoft, or MDref without monitoring the Installation Wizard or intervening directly.
- Upgrading Clinical
  Upgrade the server and workstations that run Clinical.
- Installing or Upgrading SQL Server
  Install SQL Server or upgrade your existing SQL Server installation.
- Adding your Licence Details
  After installing Clinical, or if you renew your Service-Level Agreement (SLA) with MedicalDirector, enter your licence details.
- Maintenance
  Use update, backup and restore and other maintenance utilities to manage MedicalDirector Clinical .
- Managing Practitioner and User Records
  Each user must be defined in MedicalDirector Clinical's user database.
- Custom Options
  Clinical provides numerous user-definable options for tailoring the program to your requirements.
  - Clinical Options
  - Device Options
  - Drug / Patient Support Options
  - Examination Options
  - General Options
  - History Options
  - Investigations Options
  - Links Options
  - Lists Options
  - Network Options
  - Practice Options
  - Prescribing Options
  - Print Options
    Use the print options to configure the program's printing behavior to best suit your hardware.
    - Printer Setup
      Set up your printers to print on prescription forms, pathology and imaging forms and so on, or for plain paper printing
    - Script Setup
      Adjusts the positioning and alignment of items printed on a prescription.
    - Drug Sheet
      Adjusts the layout, positioning and alignment of items printed on a practitioner's drug sheet.
    - Imaging
      Defines the layout and alignment of medical imaging request forms for each medical imaging provider in the address book.
    - Requests
      Customise the print options for pathology request forms, such as setting default paper size, adjusting margins, setting the orientation and printing a barcode or patient's file number.
      - Requests Print Options
        This table describes each field in the Requests tab.
    - Recall Sheet
      Sets the required columns to be displayed on the printed Recall sheet.
    - Other Print Options
      Configure the Mail Merge Description box and Queensland Workers Compensation Certificate print window.
  - Progress Notes Options
    Customise options for recording of Progress Notes.
  - Prompt/Preventive Health Options
  - RSD (Referral, Status and Discharge) Options
- MyMedicare Import Wizard
  Update the MyMedicare status of your Clinical and Pracsoft patients.
- Telehealth Widget
  Use the Telehealth widget for Telehealth consults with patients.
- Adding New Widgets
  Add new widgets from the widget store.
- eHealth
  Summarises Clinical's support for eHealth.
- Healthcare Identifier Service
  The Healthcare Identifier Service (HI Service) issues unique IDs to healthcare providers and individuals who seek healthcare.
- Technical Reference
  Technical reference information for Clinical.
- Clinical System Requirements
  Minimum requirements for computers on which Clinical is installed.
- Moving Data to a New Server
  Move your MedicalDirector Clinical data to a new server and configure the workstations.
- Auditing User Access with MDTrace Log
  Log information about the way people at your practice use Clinical.
- Patient Database Clean-up Tips
  If your practice has just migrated to MedicalDirector Clinical or you have merged patient databases you should clean up your patient database.
- Upgrading SQL Server
  Both Clinical and Pracsoft use Microsoft SQL databases. Clinical and Pracsoft require two SQL Server instances.
- Business Transition Guide
  Relocating your Practice or making significant changes to your Business practices can be challenging enough without adding complications from the software your business uses.
- FTP and MedicalDirector
  Set up an FTP client application for downloading data.
- IP and Host Name Resolution Requirements for MedicalDirector Communication Services
  Set up MedicalDirector Communication Services so multiple users can record progress notes simultaneously.
- Setting Folder Permissions

Requests Print Options

This table describes each field in the Requests tab.

Permissions:

Options Editing

For more information, refer to User Permissions.


Field	Description
Default Request Form Page Settings	Provides the options for printing the Clinical plain paper request form on either A4 paper or A5 paper. If the A5 paper option is selected, it can be printed in either portrait or landscape orientation.
Standard Pathology Request Form The following options are used to change the position of the blocks of text on a preprinted standard form (available from the Pathology provider).
Margin	Adjusts the top and left margins in millimetres (mm). To move the text block down or right, increase the From top or From Left value. To move the text block up or left, decrease the From top or From Left value.
Duplicate section	Adjusts the starting position of the duplicated patient's copy from the top of the page.
Details block	Adjusts the position of the block in the form that includes Fasting/Non Fasting, Pregnancy details, Cervical Cytology details and so on.
Urgent/Billing block	Adjusts the top or left position of the Urgent/Billing section.
Number to use on form	Prints either the patient's file number or a computer generated number. This number is printed at the top of both the Laboratory and patient copies sections.
Print barcode	Prints a barcode on the request form containing the requesting doctor's provider number and the patient's Medicare number.

17 August 2026