Jump to main content
Clinical by Telstra Health logo
Knowledge Centre
  • Get Started
  • Patient Management
  • Clinical Management
  • Correspondence
  • Administration
  • Searches and Statistics
  • Integrations
  • Resources
  • Support
Index
Feedback
Support
Version 4.3
Version 4.3 (Current)
  1. Home
  2. Correspondence

    Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.

  3. Letter Writer

    Use the letter writer to compose patient letters and other documentation.

  4. Templates

  5. Summary, Supplied, and User-Defined Templates

    Clinical is provided with predefined templates.

  6. eHealth

  • Correspondence

    Work with documents, letters, and images, whether created in Clinical, imported or scanned into Clinical, or received or sent via communications services such as email, SMS and MDExchange.

    • Communications

      Clinical has multiple communications functions that facilitate and record communications with patients, within the practice, and with other medical professionals and healthcare providers.

    • Address Book

    • CDA Documents

    • CDA Viewer

    • Messenger

      Messenger is a built-in text-based messaging utility, allowing users to communicate instantly with all staff members and practitioners on the practice network.

    • Email

      Send email from within a patient's record.

    • Filtering/Searching Correspondence Records

    • HealthLink

    • Importing ECGs into Clinical (FAQs)

      Import electronic copies of ECGs into Clinical

    • Letter Writer

      Use the letter writer to compose patient letters and other documentation.

      • Auto Text

      • Bullets and Numbering

      • Creating and Editing Letters

      • Deleting Letters

      • Exporting Letters

      • Fields, Data, and the Data Toolbar

      • Formatting Paragraphs

      • Formatting Text

      • Headers and Footers

        Customise the headers and footers for your letters.

      • Inserting Other Content into a Letter

      • Inserting Other Files into a Letter

      • Labels

      • Letterheads

      • Mail Merge

      • Opening Letters

      • Page Numbering

        Add page numbering to letters.

      • Preferences (Letter Writer)

      • Printing Letters

      • Saving Letters

      • Spell Check

      • Styles

      • Tables

      • Tabs

      • Templates

        • Creating and Modifying Templates

        • Deleting Templates

        • Importing Templates

        • Renaming Templates

        • Saving Templates

        • Summary, Supplied, and User-Defined Templates

          Clinical is provided with predefined templates.

          • Summary Templates

          • Supplied Templates

          • User-defined Templates

          • eHealth

          • Workers' Compensation Medical Certificate

            The Workers' Compensation Medical Certificate is available Australia-wide, regardless of your practice's location.

        • Using Templates

      • Thesaurus

    • Page Setup

    • MDExchange

      MDExchange is a system and subscriber service for the rapid and secure electronic transmission of communications between medical professionals in MedicalDirector 3.7 and later.

    • MedicalDirector Cover

    • My Health Record

      Access a patient's My Health Record from a patient's clinical record.

    • Correspondence Permissions

    • SMS Reminders - About and Registration

    • Documents

eHealth

Clinical's support for eHealth includes:
  • ePrescribing and eRx Script Exchange
  • My Health Record Audit and Medications
  • Practice Incentives Program (PIP) eHealth Incentive
  • Telehealth
Related information
  • CDA Documents
© 2025 Telstra Health